What Unique ID Values Does the System Accept? - MoEngage

This article outlines the key points to consider when setting up a unique identifier (UniqueID) for users in MoEngage.

Instructions

The following values are not allowed in the UniqueID field:

"unknown"
"guest"
"null"
"0"
"1"
"true"
"false"
"user\_attribute\_unique\_id"
"(empty)"
“na"
"n/a"
""
"dummy\_seller\_code"
"user\_id"
"id"
"customer\_id"
"uid"
"userid"
"none"
"-2"
"-1"
"2"

If you encounter any issues during implementation, please contact your MoEngage Customer Success Manager (CSM) or the Support team.